Terms of Use

1. Introduction

Welcome to Zap24! These Terms of Use outline the rules for using our online store specializing in high-quality car parts and accessories. By accessing our website, you agree to these terms, so please read them carefully before making a purchase.

2. General Provisions

Zap24 offers a wide selection of automotive spare parts, including original and aftermarket components for various vehicle brands. While we ensure product accuracy, minor differences in packaging or appearance may occur due to manufacturing updates.

3. Registration and Account

To place an order, you may need to create an account. You are responsible for providing accurate details and keeping your login credentials secure. Any suspicious activity should be reported to our support team immediately.

4. Ordering Process

When you place an order, you confirm the correctness of your provided information. Zap24 reserves the right to cancel orders due to technical errors, stock shortages, or suspected fraudulent activity.

5. Payment and Shipping

We offer secure payment options, ensuring the safety of your transactions. Shipping is carried out to the address you specify during checkout. Delivery times may vary depending on the chosen courier service and destination.

6. Returns and Exchanges

If you need to return or exchange an item, you may do so within 14 days of receiving your order, provided the product remains unused and in its original packaging. For full details, visit our Return Policy page.

7. Liability

While we strive to provide accurate product descriptions, Zap24 is not liable for slight variations in manufacturer specifications. The use of our website and purchased products is at your own risk.

8. Intellectual Property

All website content, including text, images, logos, and design, belongs to Zap24 or our partners. Unauthorized use, copying, or distribution of any content is strictly prohibited.

9. Changes to Terms

We may update these Terms of Use at any time. Changes will be posted on this page, and it is your responsibility to check for updates regularly.

10. Contact Information

If you have any questions about our Terms of Use, feel free to contact us:
📧 Email: [email protected]
📞 Phone: +1 (606) 864-8111
📍 Address: 10525 Jasper Ave, Edmonton, AB T5J 1Z4, Canada

11. Dispute Resolution

In case of disputes, we recommend direct communication to reach a resolution. If no agreement is found, disputes will be handled in accordance with Canadian law.