Privacy Policy

1. Introduction

Welcome to Zap24! Your trust is important to us, and we are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data secure.

2. What Data Do We Collect?

We collect only the necessary information to ensure a smooth shopping experience and to provide the best auto parts for your vehicle:

  • Personal Information: Your name, phone number, email address, and order details.
  • Order & Payment Data: Purchase history, selected payment method, and shipping details.
  • Technical Data: IP address, browser type, device details, and site interaction data.

3. How Do We Use Your Data?

We use your information to enhance your experience and provide top-quality service:

  • To process and fulfill your orders efficiently.
  • To provide customer support and resolve any inquiries.
  • To recommend compatible auto parts based on your vehicle preferences.
  • To send promotional offers and discounts (only with your consent).

4. How We Protect Your Data

We implement advanced security measures, including encryption and secure payment gateways, to protect your personal and payment information. Your data is never sold or shared with third parties unless required by law.

5. Your Rights

You have the right to:

  • Access and review your personal data.
  • Update or correct your information.
  • Withdraw consent for promotional communications.
  • Request data deletion unless legal requirements prevent it.

6. Use of Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website performance. You can adjust cookie settings in your browser. Read more in our Cookie Policy.

7. Updates to the Privacy Policy

We may update this policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page.

8. Contact Information

If you have any questions regarding our privacy practices or wish to exercise your rights, please contact us:
📧 Email: [email protected]
📞 Phone: +1 (606) 864-8111
📍 Address: 10525 Jasper Ave, Edmonton, AB T5J 1Z4, Canada

9. Compliance with International Standards

We comply with global data protection regulations, including GDPR. If you are accessing our website from outside Canada, please review local privacy laws.